Shipping Policy
1. Order Processing Timeframe
* All orders placed on our website are processed within 1-2 business days after confirmation of payment. * Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Timeframes
Delivery timelines may vary depending on your location. Estimated delivery times: * Metro Cities: 2-4 business days * Other Cities & Towns: 3-6 business days * Remote Areas: 5-8 business days Note: Delivery timelines may occasionally be affected due to weather conditions, courier delays, or high order volumes.
3. Shipping Charges
* Shipping charges are calculated at checkout based on your order value and delivery location. * In many cases, we offer free shipping on orders above a certain value, which will be clearly displayed during checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track the real-time status of your shipment. If you have not received tracking details within 48 hours of placing your order, please contact our support team.
5. Incorrect Address
Please ensure that the shipping address entered during checkout is accurate and complete. M&I will not be responsible for delivery failures due to incorrect or incomplete addresses provided by customers.